Enable Logging During Installation

If ImageQuest fails to upgrade or install, you can enable logging with msiexec's built in logging feature.  To enable logging and send to support@informasoftware.com for assistance, use the following install methods to create a log file.

From an elevated command prompt: (right-click CMD and select run as administrator)

SERVER

msiexec -i server.msi /L*v serverlog.txt

CLIENT

msiexec -i client.msi /L*v clientlog.txt

To get verbose (everything) level logging, you need to use the /L*v parameter to output a log file to the location specified

For example, to enable logging for the server install, you would use the following command:

msiexec -i server.msi /l*v serverlog.txt