News & Insights.

For years, businesses have waged a quiet, frustrating war against their own vendors' invoices. Every time a supplier changes their logo placement, adjusts a column width, or switches from a one-page bill to a multi-page commercial invoice, automated systems break. Traditional Optical Character Recognition (OCR) technology relies on inflexible boundaries. It requires IT teams to […]

We are thrilled to announce the official release of ImageQuest Version 16! As we kick off 2026, our team has been hard at work delivering a major update focused on modernization, cloud compatibility, and seamless integration. Whether you are an IT administrator looking for better database support or an end-user needing faster ways to file […]

One of our clients, a mortgage processing company, faced a common challenge: managing a high volume of incoming correspondence, most of which arrived through the U.S. Mail. These documents ranged from simple thank-you notes to basic inquiries, and even urgent, time-sensitive letters requiring prompt attention. The Old Way: Manual and Risk-Prone Previously, all correspondence was […]

A long-time manufacturing client recently approached us with a challenge. They had thousands of documents stored in Informa’s Document Imaging Repository, ImageQuest (IQ) — specifically, a mixture of Packing Lists and Test Certifications that were originally saved together under a single document type: Packing List. Over time, this practice made it difficult to locate individual […]

At Informa, we’re excited to share how artificial intelligence is transforming the way organizations manage and respond to handwritten feedback—bringing efficiency, accuracy, and intelligence to a previously manual process. The Challenge: Manual Data Entry of Handwritten Survey Comments One of our clients, a major player in the healthcare space, receives tens of thousands of paper […]

Is your school district stuck in the slow lane? Fragmented data, manual workflows, and outdated systems are dragging down performance, wasting resources, and ultimately hurting student outcomes. You're not alone. Our research shows these are common problems facing districts across the country. The good news? There's a solution. […]

In the intricate world of education systems, the relentless paperwork around purchase requisitions, PO requests, check requests, and invoice processing can feel like a never-ending jungle. Today, we’ll explore a pragmatic journey inspired by the stories of other school districts, like Palm Beach County Schools, steering through the challenges and rediscovering the true focus: education.  […]

In the wide-ranging landscape of educational institutions, the School District of Palm Beach County stands as the tenth largest in the nation and the fifth largest in the state of Florida. With a student body exceeding 189,000, representing a tapestry of 150 languages, it serves as a pivotal contributor to the vibrancy of Palm Beach […]

Automated document management is like having a team of highly efficient, 24/7 assistants that never complain and never take a coffee break. Discover how it can help you overcome your worries.

Hey there, trailblazers and masterminds of the digital realm! ? If you're steering the ship as a CTO in a big enterprise, you're already familiar with the importance of efficient document management. But what if you've been sailing the high seas without a full crew? We're about to unveil the secret weapon to amplifying your […]

Discover the magic of seamless document management Hey there, fellow document wizards! ?✨ If you're a proud member of the DocuSign family, you already know the magic it can bring to your document management game. But what if I told you there's a way to take that magic to a whole new level? ? That's […]

We all know by now that in a fast-paced business environment, efficiency is the name of the game. You've got an entire team working tirelessly to process as many documents and applications as possible, but with limited resources. Well, take a deep breath now, because the secret to overcoming these challenges lies in the power […]

From Paper Chaos to Business Success

Nailing the Trickiest Stage in Consumer Lending In today's fast-paced world, where speed and accuracy rule the roost, digital loan closings have emerged as a game-changer in the consumer lending industry.  And yes, we understand the challenges you face when unraveling the mysteries of closing loans digitally, so buckle up as we guide you through […]

Tips to Conquer Your Toughest Challenges We know the struggle is real when it comes to processing a mountain of loan applications with limited resources… Have no doubts: we have experience with this! In this blog post, we're diving deep into the most challenging aspects of the loan processing process to sum up some practical […]

How to Align Technology with Business Objectives and Drive Growth As a CTO, your role is critical for your company's success. You oversee the development and implementation of technology solutions that align with business goals. However, in this fast-paced technological landscape, it can be challenging to keep up and ensure that your technology strategy supports […]

In the fast-paced digital era, successful consumer lending companies are embracing a transformative shift to meet the needs of the modern borrower. By combining innovation, empathy, and efficiency, these lenders are revolutionizing the borrowing experience. In this blog post, we will explore how consumer lending firms are redesigning their processes, leveraging technology, and adopting customer-centric […]

Custom end-to-end software integration refers to the process of connecting all of a company's software applications and systems into a seamless, cohesive whole. This means that data from all systems is stored in a centralized location and can be accessed and analyzed easily, and employees can use a single interface to access all of the […]

If you're involved in your company's recruitment or HR processes, you likely understand the disappointment of losing top-performing employees. After investing much time and effort in nurturing their skills, watching them resign can be not only disappointing but also costly for the organization. In the sales industry, retention can be an especially challenging issue, with […]

How customized software solutions can help you grow Running a business is tough, especially in today's digital age. With so many options available, it can be daunting having to choose the right software for your business, which is why many often resort to off-the-shelf software for their daily operations… but is this really the best […]

Are you struggling with managing complex high-volume calculations like incentive-based compensation or dynamic pricing models? Well, you're not alone. The maxim of ‘change is the only constant’ applies to businesses too, which often experience changes from an HR standpoint (personnel and/or leadership movements) as well as new market conditions, industry regulations and many other factors […]

In today's constantly changing, faster-than-ever-paced digital world, low-code/no-code platforms can be the answer to accelerate enterprise modernization, agility, and efficiency. What is low-code, you ask? ZDNET’s Daphne Leprince-Ringett explains it as “cutting, as much as possible, the hands-on knowledge that is necessary to build software (…) Instead of writing every single line of code for […]

Informa announces the general availability of DocSecure for ImageQuest (IQ), a new, optional, add-in module to encrypt and maintain files and documents at rest using industry leading encryption methods.

Incentives are natural motivators. Remember when your parents promised you to buy a bike if you got good grades in school? That is a simple example of a performance-based incentive. It gave you a nudge to keep performing at your best. Bottom line: People respond to incentives. This is why most companies adopt something known […]

How to Create a Paperless In-house Legal Department Creating a paperless in-house legal department improves efficiency and makes legal operations pretty convenient. Imagine a situation in which your client is waiting for a special legal document. He kept on waiting while you were rifling through bundles of papers. In contrast, digital contracts are readily available […]

Stakeholders are the entities directly or indirectly linked to an organization. They can be anyone from the employees working in the office to the suppliers and company shareholders that get affected by the success or failure of a specific organizational project.  So, if you have a new project or idea, you can only make it […]

Streamlining contracts efficiently is critical for any business because it reduces the risk of penalties, liabilities, and additional errors. A recent DocuSign survey revealed that businesses enjoyed an 80 percent reduction in contract drafting time and a 50 percent decrease in overall contract completion time after implementing Contract Lifecycle Management (CLM) solutions. That is why […]