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# Informa Software

Business Solutions Made Simple

## Sitemaps

- [XML Sitemap](https://informasoftware.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Announcing IQ AI: The End of Rigid Document Templates](https://informasoftware.com/announcing-iq-ai-the-end-of-rigid-document-templates/) - For years, businesses have waged a quiet, frustrating war against their own vendors' invoices. Every time a supplier changes their logo placement, adjusts a column width, or switches from a one-page bill to a multi-page commercial invoice, automated systems break. Traditional Optical Character Recognition (OCR) technology relies on inflexible boundaries. It requires IT teams to
- [Announcing ImageQuest 16: Modernizing Your Document Management Experience](https://informasoftware.com/announcing-imagequest-16-0-modernizing-your-document-management-experience/) - We are thrilled to announce the official release of ImageQuest Version 16! As we kick off 2026, our team has been hard at work delivering a major update focused on modernization, cloud compatibility, and seamless integration. Whether you are an IT administrator looking for better database support or an end-user needing faster ways to file
- [Informa Software Recognized by CFO Tech Outlook](https://informasoftware.com/informa-software-recognized-by-cfo-tech-outlook/) - Informa Software has been recognized by CFO Tech Outlook as a “Top 10 Accounting Solutions Provider for 2021”. This recognition comes after Informa’s recent efforts to continue bolstering the company’s ImageQuest software and customer support. Informa is focusing on digital transformation and remote work capabilities for business of all sizes in 2021. In a growingly
- [How AI Is Transforming Mailroom Correspondence for Mortgage Processing](https://informasoftware.com/how-ai-is-transforming-mailroom-correspondence-for-mortgage-processing/) - One of our clients, a mortgage processing company, faced a common challenge: managing a high volume of incoming correspondence, most of which arrived through the U.S. Mail. These documents ranged from simple thank-you notes to basic inquiries, and even urgent, time-sensitive letters requiring prompt attention. The Old Way: Manual and Risk-Prone Previously, all correspondence was
- [How AI Helped a Manufacturer Find “Lost” Documents in ImageQuest](https://informasoftware.com/how-ai-helped-a-manufacturer-find-lost-documents-in-imagequest/) - A long-time manufacturing client recently approached us with a challenge. They had thousands of documents stored in Informa’s Document Imaging Repository, ImageQuest (IQ) — specifically, a mixture of Packing Lists and Test Certifications that were originally saved together under a single document type: Packing List. Over time, this practice made it difficult to locate individual
- [Turning Handwritten Surveys into Actionable Insights with AI](https://informasoftware.com/turning-handwritten-surveys-into-actionable-insights-with-ai/) - At Informa, we’re excited to share how artificial intelligence is transforming the way organizations manage and respond to handwritten feedback—bringing efficiency, accuracy, and intelligence to a previously manual process. The Challenge: Manual Data Entry of Handwritten Survey Comments One of our clients, a major player in the healthcare space, receives tens of thousands of paper
- [New ImageQuest DocSecure (IQDS)](https://informasoftware.com/new-imagequest-docsecure-iqds/) - Informa announces the general availability of DocSecure for ImageQuest (IQ), a new, optional, add-in module to encrypt and maintain files and documents at rest using industry leading encryption methods.
- [Hello World!](https://informasoftware.com/hello-world-2/) - Welcome to WordPress! This is your first post. Edit or delete it to take the first step in your blogging journey.
- [ICMS: Simplifying Incentive-based Compensation Management](https://informasoftware.com/icms-simplifying-incentive-based-compensation-management/) - Incentives are natural motivators. Remember when your parents promised you to buy a bike if you got good grades in school? That is a simple example of a performance-based incentive. It gave you a nudge to keep performing at your best. Bottom line: People respond to incentives. This is why most companies adopt something known
- [The Big Benefits of No-Code Solutions](https://informasoftware.com/the-big-benefits-of-no-code-solutions/) - In today's constantly changing, faster-than-ever-paced digital world, low-code/no-code platforms can be the answer to accelerate enterprise modernization, agility, and efficiency. What is low-code, you ask? ZDNET’s Daphne Leprince-Ringett explains it as “cutting, as much as possible, the hands-on knowledge that is necessary to build software (…) Instead of writing every single line of code for
- [Revolutionizing the Industry: a No-Code Solution for Complex Calculations](https://informasoftware.com/revolutionizing-the-industry-a-no-code-solution-for-complex-calculations/) - Are you struggling with managing complex high-volume calculations like incentive-based compensation or dynamic pricing models? Well, you're not alone. The maxim of ‘change is the only constant’ applies to businesses too, which often experience changes from an HR standpoint (personnel and/or leadership movements) as well as new market conditions, industry regulations and many other factors
- [<strong>Let’s State the Obvious: One Size Doesn't Fit All </strong>](https://informasoftware.com/lets-state-the-obvious-one-size-doesnt-fit-all/) - How customized software solutions can help you grow Running a business is tough, especially in today's digital age. With so many options available, it can be daunting having to choose the right software for your business, which is why many often resort to off-the-shelf software for their daily operations… but is this really the best
- [Retaining Top Talent Through Incentive Compensation](https://informasoftware.com/retaining-top-talent-through-incentive-compensation/) - If you're involved in your company's recruitment or HR processes, you likely understand the disappointment of losing top-performing employees. After investing much time and effort in nurturing their skills, watching them resign can be not only disappointing but also costly for the organization. In the sales industry, retention can be an especially challenging issue, with
- [Custom Software Integration Means Better Business—Here's Why](https://informasoftware.com/custom-software-integration-means-better-business-heres-why/) - Custom end-to-end software integration refers to the process of connecting all of a company's software applications and systems into a seamless, cohesive whole. This means that data from all systems is stored in a centralized location and can be accessed and analyzed easily, and employees can use a single interface to access all of the
- [Redesigning Consumer Lending: Innovative Strategies for The New Customer](https://informasoftware.com/redesigning-consumer-lending-innovative-strategies-for-the-new-customer/) - In the fast-paced digital era, successful consumer lending companies are embracing a transformative shift to meet the needs of the modern borrower. By combining innovation, empathy, and efficiency, these lenders are revolutionizing the borrowing experience. In this blog post, we will explore how consumer lending firms are redesigning their processes, leveraging technology, and adopting customer-centric
- [From Tech-Only to Business-Driven: Crafting a Winning Strategy for CTOs](https://informasoftware.com/from-tech-only-to-business-driven-crafting-a-winning-strategy-for-ctos/) - How to Align Technology with Business Objectives and Drive Growth As a CTO, your role is critical for your company's success. You oversee the development and implementation of technology solutions that align with business goals. However, in this fast-paced technological landscape, it can be challenging to keep up and ensure that your technology strategy supports
- [Mastering the Art of Efficient Loan Processing](https://informasoftware.com/mastering-the-art-of-efficient-loan-processing/) - Tips to Conquer Your Toughest Challenges We know the struggle is real when it comes to processing a mountain of loan applications with limited resources… Have no doubts: we have experience with this! In this blog post, we're diving deep into the most challenging aspects of the loan processing process to sum up some practical
- [Crack the Code of Digital Loan Closings](https://informasoftware.com/cracking-the-code-of-digital-loan-closings/) - Nailing the Trickiest Stage in Consumer Lending In today's fast-paced world, where speed and accuracy rule the roost, digital loan closings have emerged as a game-changer in the consumer lending industry. And yes, we understand the challenges you face when unraveling the mysteries of closing loans digitally, so buckle up as we guide you through
- [From Paper Chaos to Business Success in 5 Automations.](https://informasoftware.com/paper-chaos-to-business-success/) - From Paper Chaos to Business Success
- [Simplify Document Management, Archiving, & e-Signing](https://informasoftware.com/automation-in-document-management-archiving-e-signing/) - We all know by now that in a fast-paced business environment, efficiency is the name of the game. You've got an entire team working tirelessly to process as many documents and applications as possible, but with limited resources. Well, take a deep breath now, because the secret to overcoming these challenges lies in the power
- [Supercharge Your Business with the Power of End-to-End Integrations!](https://informasoftware.com/supercharge-your-business/) - Discover the magic of seamless document management Hey there, fellow document wizards! ?✨ If you're a proud member of the DocuSign family, you already know the magic it can bring to your document management game. But what if I told you there's a way to take that magic to a whole new level? ? That's
- [Smooth Sailing Ahead: Perks of Harnessing Expert Integration Support](https://informasoftware.com/smooth-sailing-ahead/) - Hey there, trailblazers and masterminds of the digital realm! ? If you're steering the ship as a CTO in a big enterprise, you're already familiar with the importance of efficient document management. But what if you've been sailing the high seas without a full crew? We're about to unveil the secret weapon to amplifying your
- [Maximizing School Resources: The Magic of Automated Document Management](https://informasoftware.com/maximizing-school-resources/) - Automated document management is like having a team of highly efficient, 24/7 assistants that never complain and never take a coffee break. Discover how it can help you overcome your worries.
- [Palm Beach County School District: A Success Case of Efficiency and Savings](https://informasoftware.com/palm-beach-county-school-district/) - In the wide-ranging landscape of educational institutions, the School District of Palm Beach County stands as the tenth largest in the nation and the fifth largest in the state of Florida. With a student body exceeding 189,000, representing a tapestry of 150 languages, it serves as a pivotal contributor to the vibrancy of Palm Beach
- [Navigating Paperwork: A New Hope for Your School System](https://informasoftware.com/navigating-paperwork-new-hope-for-school-districts/) - In the intricate world of education systems, the relentless paperwork around purchase requisitions, PO requests, check requests, and invoice processing can feel like a never-ending jungle. Today, we’ll explore a pragmatic journey inspired by the stories of other school districts, like Palm Beach County Schools, steering through the challenges and rediscovering the true focus: education.
- [Solutions For School Districts — And The Need To Act NOW!](https://informasoftware.com/solutions-for-school-districts-and-the-need-to-act-now/) - Is your school district stuck in the slow lane? Fragmented data, manual workflows, and outdated systems are dragging down performance, wasting resources, and ultimately hurting student outcomes. You're not alone. Our research shows these are common problems facing districts across the country. The good news? There's a solution. […]
- [5 steps to create a Paperless In-house Legal Department](https://informasoftware.com/5-steps-to-create-a-paperless-in-house-legal-department/) - How to Create a Paperless In-house Legal Department Creating a paperless in-house legal department improves efficiency and makes legal operations pretty convenient. Imagine a situation in which your client is waiting for a special legal document. He kept on waiting while you were rifling through bundles of papers. In contrast, digital contracts are readily available
- [6 Effective Contract Lifecycle Management Best Practices](https://informasoftware.com/6-effective-contract-lifecycle-management-best-practices/) - Streamlining contracts efficiently is critical for any business because it reduces the risk of penalties, liabilities, and additional errors. A recent DocuSign survey revealed that businesses enjoyed an 80 percent reduction in contract drafting time and a 50 percent decrease in overall contract completion time after implementing Contract Lifecycle Management (CLM) solutions. That is why
- [How to Get Buy In from Stakeholders <strong>| 5 Easy Steps</strong>](https://informasoftware.com/how-to-get-buy-in-from-stakeholders/) - Stakeholders are the entities directly or indirectly linked to an organization. They can be anyone from the employees working in the office to the suppliers and company shareholders that get affected by the success or failure of a specific organizational project. So, if you have a new project or idea, you can only make it
- [Informa and DocuSign Expand Partnership](https://informasoftware.com/informa-and-docusign-expand-partnership/) - As a Platinum Tier partner of DocuSign, Informa continues to enrich partner relationships through innovative digital document and contract transformation solutions that guide companies into the next generation of automation and productivity. Additionally, Informa Software has become the first company to build a solution on top of DocuSign CLM as well as the first to
- [ImageQuest 15.7](https://informasoftware.com/imagequest-15-7/) - This new ImageQuest 15.7 release focuses on changes made to the IQ DocuSign Connector to accommodate the new OAuth 2.0 requirement from DocuSign that goes into effect on October 4, 2022.
- [Microsoft and Intel Feature Informa’s eDocs in New Promotional Video](https://informasoftware.com/microsoft-and-intel-feature-informas-edocs-in-new-promotional-video/) - Informa’s eDocs for paperless processing at Westgate Resorts was featured in a Microsoft/Intel video that premiered at HiTec 2015, the world’s largest hospitality technology show. The innovative paperless solution features Microsoft tablets to increase sales floor efficiency and provide a greatly enhanced customer experience.
- [Informa Software and Consumer Lending Project Update](https://informasoftware.com/informa-software-and-lendmark-financial-services-update/) - On May 6th, 2020, Informa Software went live with a Secure Document Upload solution that was developed for Consumer Lending Company Financial Services. This solution allows branch Customer Service Representatives to request supporting documents from their loan applicants electronically and provides a portal through which the applicants can upload copies of those documents either from their
- [Caltrans, 97% Of Transactions Are Fully Automated With The Help Of Informa](https://informasoftware.com/caltrans-sees-97-accuracy-in-bill-processing-with-the-help-of-informa/) - Caltrans, the California Department of Transportation, has fully adopted Informa’s patented ImageQuest technology for document archival and added solutions for data capture. Utility bill processing has historically been difficult due to varieties in formatting and utility classification (water, electric, waste). Prior to Caltrans seeing a 97% fully automated processing rate, unnecessary resources were expended on
- [COVID-19 Update](https://informasoftware.com/covid-19-update/) - Like you, all of us at Informa Software are deeply concerned about the impact of the coronavirus (COVID-19) on the well-being of our clients, our employees and other associates. We continue to monitor this situation closely and wanted to make sure that you knew we’re committed to being here for you when our customers and
- [eOriginal and Informa Software Join Forces to Provide Interface-Enabled Digital Transaction Management Solutions](https://informasoftware.com/eoriginal-and-informa-software-join-forces-to-provide-interface-enabled-digital-transaction-management-solutions/) - eOriginal and Informa Software kicked off their partnership earlier this year with a multi-partner project with DocuSign, Inc. to deliver an end-to-end digital transaction management solution for Westgate Resorts. Baltimore, MD (PRWEB) March 25, 2015 eOriginal, Inc., the digital transaction experts, announced today that they have developed a technological partnership with Informa Software to support
- [Informa Partners with Consumer Lending Company](https://informasoftware.com/informa-partners-with-lendmark-financial-services/) - On Wednesday, May 6th, Informa Software went live with a Secure Document Upload solution that was developed for Consumer Lending Company Financial Services. This solution allows branch Customer Service Representatives to request supporting documents from their loan applicants electronically and provides a portal through which the applicants can upload copies of those documents either from
- [Informa Software Partners with Tribute, Inc. to Offer Signature Capture](https://informasoftware.com/informa-software-partners-with-tribute-inc-to-offer-signature-capture/) - Simplify your business and power up your counter sales with Informa’s eSignature module for counter sales. Informa Software and Tribute, Inc. have partnered to offer TrulinX software customers a cost-effective signature capture feature for their counter sale operations. Informa Software is a provider of business productivity solutions including content management, document imaging, data capture and
- [eOriginal’s Digital Transaction Management Solution for Westgate Resorts Utilizes Equiant as e-Document Custodian](https://informasoftware.com/eoriginals-digital-transaction-management-solution-for-westgate-resorts-utilizes-equiant-as-e-document-custodian/) - Through a collaboration with eOriginal, the experts in digital transactions, Equiant, a Scottsdale, Ariz.-based receivables servicing provider, has been selected to provide document custody services for Westgate Resorts, an Orlando-based timeshare resort developer and operator with 28 resorts in seven states. The custodial agreement completes the seamless Digital Transaction Management (DTM) solution Westgate has implemented
- [Informa Expands Partnership with OpenText](https://informasoftware.com/informa-expands-partnership-with-opentext/) - Informa Software announced an expanded partnership with OpenText to help customers improve document redaction and security. Informa is now a licensed reseller of Blazon and Brava OpenText products. In today’s business environment, there is an increased focus on privacy and security. Organizations need to balance expanding data security regulations with the requirement to share specific
- [Informa Partners with Dräger](https://informasoftware.com/informa-partners-with-drager/) - Informa Software Drager Success Story
- [Informa Partners With Dometic](https://informasoftware.com/informa-partners-with-dometic/) - Informa has implemented an accounts payable automation solution for Dometic as the company continues phase 1 of their global modernization initiative. The AP automation solution utilizes Informa's proprietary advanced capture which allows real time validation with Dynamics 365 hosted in Microsoft's Azure Cloud. Dometic is best known for their intellectual property and long history for acquiring the rights to manufacture and produce the refrigerator. In 2015, Dometic became
- [Palm Beach County School Board Gives OpenText Capture Center High Marks](https://informasoftware.com/palm-beach-county-school-board-gives-opentext-capture-center-high-marks/) - Florida School District Automates Invoice Processing with Document Capture Solution WATERLOO, Ontario, June 24, 2015 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced Palm Beach County School Board has implemented OpenText Capture Center to automate its invoicing process to reduce costs and improve productivity. With OpenText

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## News Articles

- [What is Digital Transformation? Why is it Important?](https://informasoftware.com/news/what-is-digital-transformation-why-is-it-important/)
- [Informa Partners With Dometic](https://informasoftware.com/news/another-news-article/)
- [Informa Partners with Dräger](https://informasoftware.com/news/news-post/)
- [Informa Software Partners with Tribute, Inc. to Offer Signature Capture](https://informasoftware.com/news/a-news-article-again/)

## Knowledge Base

- [ImageQuest 16.0 Documentation](https://informasoftware.com/knowledge-base/documentation/imagequest-16-0-documentation/)
- [ImageQuest 15.10 Documentation](https://informasoftware.com/knowledge-base/documentation/imagequest-15-10-documentation/)
- [ImageQuest 15.9 Documentation](https://informasoftware.com/knowledge-base/documentation/imagequest-15-9-documentation/)
- [eDocs Timeshare 6.7 Documents](https://informasoftware.com/knowledge-base/edocs-documentation/edocs-timeshare-6-7-documents/)
- [ImageQuest 15.7 Documentation](https://informasoftware.com/knowledge-base/documentation/imagequest-15-7-documentation/)
- [ImageQuest 15.8 Documentation](https://informasoftware.com/knowledge-base/documentation/iq-15-8-documentation/)
- [Search results show count but no documents in the grid](https://informasoftware.com/knowledge-base/iqdesktop/search-results-show-count-but-no-documents-in-the-grid/) - Logfile from client shows: ERROR Informa.ImageQuest.Client.Program System.InvalidOperationException: This BackgroundWorker is currently busy and cannot run multiple tasks concurrently. at System.ComponentModel.BackgroundWorker.RunWorkerAsync(Object argument) Close out of IQ Desktop Delete the registry key below on the client for IQ HKEY_CURRENT_USER\SOFTWARE\Informa Software\ImageQuest\Client Then start IQ Desktop
- [eDocs Timeshare 6.8 Documents](https://informasoftware.com/knowledge-base/edocs-documentation/test-files/)
- [ADSync](https://informasoftware.com/knowledge-base/iqadmin/adsync/) - Administrators can use the ADSync Configuration to automatically synchronize Active Directory domain groups and OUs to roles within ImageQuest. The configuration is found in the Manage Warehouse section of the IQAdministrator application. NOTE: The user that is logged into IQAdministrator MUST have the permissions to read the Active Directory Schema. From the ADSync Configuration menu,
- [Install Imagequest Client via Group Policy (GPO)](https://informasoftware.com/knowledge-base/installation/install-imagequest-client-via-group-policy-gpo/) - There are multiple ways this can be accomplished, though this example should work for most installations. 1.) Create an active directory security group and place all of the Imagequest Computer accounts into that group2.) Launch the Group Policy Management program on the Domain Controller and create a new policy under the domain called "Imagequest Client
- [ImageQuest Pre-Installation Checklist](https://informasoftware.com/knowledge-base/documentation/imagequest-pre-installation-checklist/) - ImageQuest Pre-Installation Checklist
- [Server Error in '/WebIQ' Application](https://informasoftware.com/knowledge-base/webiq/server-error-in-webiq-application/) - After configuring WebIQ, the following error may be displayed in the web browser: Could not load file or assembly 'Informa.ImageQuest.WebIQ' or one of its dependencies. An attempt was made to load a program with an incorrect format. Solution: Enable 32-bit applications on the Application Pool that is configured for WebIQ.
- [Unable to connect to remote server](https://informasoftware.com/knowledge-base/iqdesktop/unable-to-connect-to-remote-server/) - This usually indicates an issue communicating with the ImageQuest server on the network. The error may require an administrator to assist with getting communication functioning properly again. Areas to check: Is the IQApplication Service Host started/running on the ImageQuest server? Is the Windows Firewall enabled on the ImageQuest server? If it is enabled, are the proper
- [Migrate ImageQuest Cabinets to New SQL Server](https://informasoftware.com/knowledge-base/general/migrate-imagequest-cabinets-to-new-sql-server/) - Before migrating the ImageQuest databases to a new SQL Server, please make sure the new SQL Server is configured with the following requirements: Mixed mode authentication must be enabled Named Pipes and TCP/IP must been enabled The full-text search option must be installed and enabled on the SQL server The SQL account used to install
- [Error: Unable to Process Batch Mixed mode assembly](https://informasoftware.com/knowledge-base/imagequestadd-ons/error-unable-to-process-batch-mixed-mode-assembly/) - After installing the TeleformConnector for Imagequest, you may see an error message during batch commit: Unable to process batch. Mixed mode assembly is built against version 'v2.0.50727' of the runtime and cannot be loaded in the 4.0 runtime without additional configuration information. To fix this, copy the tfverify.exe.config and tfreader.exe.config files found on the installation
- [Teleform Connector for ImageQuest](https://informasoftware.com/knowledge-base/imagequestadd-ons/teleform-connector-for-imagequest/) - The TeleformConnector integrates with Teleform and enables Teleform batches to be committed to IQ. The TeleformConnector must be installed and configured on each machine that will handle or perform Teleform batch commits. TeleformConnector Requirements ImageQuest server Teleform client install with Basic Script enabled (Utilities -> Configuration -> Configuration Options tab, select Enable BasicScript Editor from
- [Configure RightFax Connector](https://informasoftware.com/knowledge-base/imagequestadd-ons/configure-rightfax-connector/) - Fax servers are designed for receipt and delivery of fax communications in a networked environment. Often, problems occur when companies permit fax servers to store those faxes long-term. In order to eliminate storage and performance problems on the fax server itself, companies require a way to offload fax storage to a repository for long-term storage
- [Adobe Reader Protected Mode and Revisions in IQDesktop](https://informasoftware.com/knowledge-base/iqdesktop/adobe-reader-protected-mode-and-revisions-in-iqdesktop/) - Starting in Adobe Reader XI (11.0.5) Protected Mode needs to be disabled to prevent a Save Dialog from being prompted if you are editing documents in ImageQuest and want to save back as a revision. Versions 11.x.x before 11.0.5 still require a save as to add a revision to the document If you are experiencing issues with 'Save As' update
- [Enable Logging During Installation](https://informasoftware.com/knowledge-base/installation/enable-logging-during-installation/) - If ImageQuest fails to upgrade or install, you can enable logging with msiexec's built in logging feature. To enable logging and send to support@informasoftware.com for assistance, use the following install methods to create a log file. From an elevated command prompt: (right-click CMD and select run as administrator) SERVER msiexec -i server.msi /L*v serverlog.txt CLIENT msiexec -i
- [Search Window Not Shown on Screen](https://informasoftware.com/knowledge-base/iqdesktop/search-window-not-shown-on-screen/) - This issue tends to happen when there are multiple monitors, and they are of different display sizes. IQDesktop will start correctly, but when you select any of the search options it appears to lock up and freeze. You are not able to close out of IQDesktop. It appears this way as the search window is
- [Move IQ Image Repository](https://informasoftware.com/knowledge-base/iqadmin/move-iq-image-repository/) - The Image folder is managed through IQAdministrator. Depending on where the folder is moved to there may be prerequisites that need to be made to ensure proper operation of Image Quest. Using either method requires you to stop the Application Service. (stopping the IQApplication Service Host also stops the IQ OCR and Full Text Service
- [IQ Firewall ports](https://informasoftware.com/knowledge-base/general/iq-firewall-ports/) - The following ports are required to be accessible on the ImageQuest server: TCP 32751 TCP 33716 UDP 2112 Both the ImageQuest server and all ImageQuest clients also need access to the SQL server ports. SQL standard and enterprise server defaults to TCP 1433. If you are using SQL Express to host the ImageQuest databases, you
- [Cannot create warehouse object error when logging into IQDesktop](https://informasoftware.com/knowledge-base/iqdesktop/cannot-create-warehouse-object-error-when-logging-into-iqdesktop/) - This error indicates an issue communicating with the SQL Server used for ImageQuest. Please check the following: Is the SQL service started/running on the SQL Server? Is the SQL Browser service running on the SQL server? Is the SQL Server Browser service started/running on the SQL Server? Are Named Pipes and TCP/IP protocols enabled? Are
- [Excel Lookups Do Not Return Leading Zeros](https://informasoftware.com/knowledge-base/iqadmin/excel-lookups-do-not-return-leading-zeros/) - When utilizing the Attribute Lookup feature with an Excel data source, cells containing leading zeros might not retain these zeros in the returned results to the client. Leading zeros can be retained by formatting the data in the select statement for the lookup. The example below pads the zip code field with leading zeros if
- [Is WebIQ vulnerable to SQL Injection attacks?](https://informasoftware.com/knowledge-base/webiq/is-webiq-vulnerable-to-sql-injection-attacks/) - What is SQL Injection? According to the Web Application Security Consortium Glossary, SQL Injection is: "An attack technique used to exploit web sites by altering backend SQL statements through manipulating application input." http://www.webappsec.org/glossary.html#SQLInjection Is WebIQ vulnerable to SQL Injection attacks? No. The ImageQuest system uses a proprietary language for querying stored documents. This language is
- [Error 500.19 in WebIQ](https://informasoftware.com/knowledge-base/webiq/error-500-19-in-webiq/) - HTTP Error 500.19 - Internal Server ErrorModule StaticCompressionModule or DynamicCompressionModuleError Code 0x800xxxx This issue stems from the XPress compression schema module (suscomp.dll), which is part of the WSUS installation. Compression schemes are set up to load globally across all Application Pools. However, an error occurs when the 64-bit version of suscomp.dll tries to load into

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